MacFaden Guitars
MacFaden Guitars
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(828) 260-5831

Expert Guitar Set-Up & Repair Services

Expert Guitar Set-Up & Repair ServicesExpert Guitar Set-Up & Repair ServicesExpert Guitar Set-Up & Repair Services

Your go-to service for electric and acoustic guitars in TN.

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About MacFaden Guitars

Our Mission

At MacFaden Guitars, we aim to provide top-notch guitar set-up and repair services to musicians in the Western NC / East TN area. Our passion for music drives us to ensure every instrument sounds its best, helping you reach your full potential as a guitarist.

   We enjoy working on all types of acoustic and electric guitars. 

Check out our reviews on Google. 

Featured Products

Strumming through our journey in pictures

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    Make an appointment to get your guitar playing it's best today!

    Come meet this cool cat. His name is "Fin"

    What do we do at MacFaden Guitars?

    At Macfaden Guitars we cater to all types of work on electric and acoustic guitars. We can upgrade wiring, hardware, pickups, fretwork, lower action, etc... 

      This is like a "day spa" for your loved one!

      Please schedule an appointment to visit us. Connect with us on Google, Facebook, and Instagram for updates!

    Our Story

    The Beginning

    MacFaden Guitars  was started a few years ago more as a hobby. I owned a carpentry buisiness building cabinets and built ins, etc..  Working on guitars was just side work.

          We realize we live off the beaten path and out in the rurals, but with the shop attached to the house my overhead is much less and I can reflect the savings on to you, the customer.

     


    Expanding Our Services

      Some of you will remember that I started in my office in a back room in my house. This presented many challenges of it's own. I then converted half of my garage into a proper "but small" work shop. During Hurricane Helene, a group of 5 trees fell dierctly on my shop. At this point my wife and I had to decide if we should rebuild and keep this dream alive. Well, we did! I built an addition over my whole garage and will be reopening soon!!!    The new shop bosts 575 sq ft, multiple work benches, a soldering station, and a place for more retail.  

    As demand for our services grew, we expanded our offerings to include detailed set-ups, replacing electronics, custom nut and saddles. We will be building custom made guitars in our new shop. Today, MacFaden Guitars  is a one-stop-shop for all your guitar repair needs.

    Our Name Explained

    One of the most asked questions that I get. Where did the name come from?

      MacFaden is an old family name on my wifes side. My name is Dan Hubbard and I own and run the guitar shop. I am the only guitar tech to work here. 

    At MacFaden Guitars we believe that everybody would enjoy playing and learning the guitar if it was set-up to it's full potential. If it looks plays and feels the it's best you will enjoy your expiriance to the full.

     I view every guitar as a personal project.

    Contact Us Today!

    Please contact me for an appointment. I may be availible for pickup and dropp offs at other times.

    Message us on WhatsApp

    MacFaden Guitars

    107 Sugar Hollow Ridge Road, Roan Mountain, TN 37687, USA

    (828) 260-5831 macfadenguitars@gmail.com

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    09:00 am – 05:00 pm

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    Service Terms / Dsiclaimer Statement

     

    We are happy that you chose MacFaden Guitars. We are an independent Service that offers setups and repairs. We are not employees of the customer. We will do our best to complete work in a timely manner. However, due to our work load and the need to order parts and supplies, time restrictions may be out of our control.

    • Customer responsibility:
      • Please be clear. We assume that the guitar / instrument has no other issues beyond what is identified by the customer. 
      • We do a visual inspection at the time of drop off. We are not responsible for any existing or hidden damage that is not apparent during that visual inspection. This includes electronics, chips, scratches, cracks, abrasions, and general wear.
      • If you would like any parts saved or returned to you please mention ahead of time.
      • All work must be paid in full at the time of picking up the instrument. 
    • Right to refuse service:
      • We reserve the right to refuse any repair request for any reason. This may even be for work that is outside of our expertise.
    • Difficult Repairs: 
      • For challenging materials or repairs to structural damage such as cracks, warps, checks in the finish, removal of binding or fretboards, neck resets, etc.. cosmetic perfection may not always be possible.  
      • I will perform all work as carefully and skillfully as possible. However, the customer assumes responsibility if they are requesting any drilling or routering done to the instrument. This also includes changes to the finish of the instrument.
    • Disclaimer on Warranty and limitations:
      • Setups and repairs are warranted for 14 days. Customers must examine instrument(s) and report any issues in text or email or writing along with pictures if possible, that were a result of services provided within this 14 day time period.
    • Warranty excludes improper storage, neglect, misuse, new damage or an attempt to fix or readjust anything that was done here in the shop. (You must bring it back to the shop for inspection)
    • We reserve the option to redo the work and/or examine the guitar in person to address any issues or dissatisfaction. 
    • The possibility of a refund will be given only at the discretion of our shop. Any refund would be for labor not parts, shipping, or any other expenses incurred during the project.
    • Expectations of things like the tone of new components are not covered by warranty.
    • customer-supplied parts:
      • We are not responsible for the condition, fitment, functionality, or suitability of parts provided by the customer. We are happy to use strings provided by the customer, however we cannot cover them in a warranty that they are fresh or that won’t break. 
    • Abandonment policy:
      • The customer must pick up their instrument within 90 days of being notified of completion. We will make at least three documented attempts to contact you through phone, text, messaging, email, etc.. 
      • Items left unclaimed after this period will be considered abandoned and subject to liquidation without compensation.
      • If you simply cannot pick up the instrument you may pay the invoice in full online and make arrangements as to when you can pick it up.
    • Estimates / Payments:
      • Estimates are not guaranteed pricing. We will give you as close an estimate as possible and try to stay within that cost. Due to unforeseen reasons this may change some.
      • AGAIN: Invoices are to be paid in full at the time of pickup unless written agreement ahead of time. Otherwise, the instrument will not be released.

    Thank you!

    Copyright © 2025 MacFaden Guitars  - All Rights Reserved.

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    We are now open!

        Come out and see the brand new shop and guitar care products. It is unlike any other guiter repair service.

     I do all my work by appointments, that way I can concentrate on the work and not having to "man the shop",

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